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End-user instructions for xDM applications

Does Semarchy provide end-user instructions in pptx format for common functionalities such as import, export, filtering, search so on? Semarchy's documentation is really good but in this case it is too heavy for people who are using only application's basic capabilites.


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We can point you to our end-users tutorials (Product Retail and Customer B2C), which demonstrate how to browse, how to import, how to filter..., but these tutorials might not fit all the needs from end-users as they are only sample applications.

We don't provide generic documentation because:

  • our applications are material-design based, which is supposed to be user-intuitive
  • our applications can be so configurable, that the one from their environment might not have any import or export functionality, the actions might not be at the same place, the filters might not be the default ones and not in the same order...
  • the users that need documentation might not be satisfied with a generic one

=> most of the time, there are business processes that need to be documented, based on their deployed application, with screenshots from their application. This should be prepared by the Partner in charge of the project.

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Answer

We can point you to our end-users tutorials (Product Retail and Customer B2C), which demonstrate how to browse, how to import, how to filter..., but these tutorials might not fit all the needs from end-users as they are only sample applications.

We don't provide generic documentation because:

  • our applications are material-design based, which is supposed to be user-intuitive
  • our applications can be so configurable, that the one from their environment might not have any import or export functionality, the actions might not be at the same place, the filters might not be the default ones and not in the same order...
  • the users that need documentation might not be satisfied with a generic one

=> most of the time, there are business processes that need to be documented, based on their deployed application, with screenshots from their application. This should be prepared by the Partner in charge of the project.

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