Forums are now available!
post your questions
there and gather feedback from any expert around the world!
Enter your search term here...
to submit a new ticket
Check ticket status
xDM - Installation
xDM - Troubleshooting - Installation
Semarchy License Activation Errors
Where to Find the Tomcat catalina.out Log?
What Application Servers Does Semarchy Support?
Blank Screen During Initial Semarchy xDM Configuration using Internet Explorer
JDBC Resource Pools - What, Where, How
View all 7
xDM - How To - Installation
xDM 5.3.4: javax.json Library Not Included Anymore
Set Environment Variables Using Windows UI?
Reset A Data Location
Create a Data Location?
AWS Secrets Manager and the Semarchy Repository
View all 20
xDM - Platform Configuration
xDM - Troubleshooting - Platform Configuration
Where to Find and Export the Semarchy xDM Error Log
Excel Export Fails Due to Missing Libraries (Linux OS)
How to Unlock a Model Edition?
Is There a Way to Monitor xDM Usage?
Error HTTP 404 Not Found when creating User having a ‘/’ or ‘\’ with REST API
xDM - How To - Platform Configuration
How Can I Reduce Load Times for Business Views?
How to Fix a Continuous "loading" Loop with Https
How to Configure Session Timeout in Tomcat?
How to Configure LDAP Authentication Using JNDI Realm - Quick Reference Guide
How to Identify the Java Server Process ID (pid)
View all 17
xDM - Model and Application Design
xDM - Troubleshooting - Model and Application Design
How to Increase the Label Lengths in The Form so They Are Not Truncated?
How to resolve"null Pointer Exception" Error While Deploying a Model that Contains Database Views
Advanced Technical Troubleshooting and Optimization for Slow Matching Performance
Model Validation Issues
After deleting some entries from the deployment history, we get an "Unhandled event loop exception" error message when attempting to open a data location.
View all 8
xDM - How To - Model and Application Design
How to Execute Update in A Read-Only Transaction After Deleting Workflow?
How to resolve error on Excel export from collection
How to Set Up Custom Emails for Workflows
How to Calculate a UPC (Universal Product Code) and Other Intelligent Keys in xDM
Business View "Transitions": What's the difference between "Create New Business Entity" and "Use Existing Business Entity"?
View all 46
xDM - Integration
xDM - Troubleshooting - Integration
Soft Delete in REST API Fails with A Record_Not_Found Error
Where Can I Find Values for External Load Functions?
Soft Delete in REST API Fails With RECORD_NOT_FOUND Error
Create an Index on Semarchy Back-End Database Tables to Improve Performance
What Tools Can Be Used for Troubleshooting REST API's?
View all 6
xDM - How To - Integration
Fix a Data Location with Scheduled Integration Jobs That Do Not Run and Integration Jobs That Run Out Of Order?
Create a Custom Job to Run in Duplicate Managers
Quick Reference Guide - Testing Integration
Load a Basic Entity via REST API
Can I share my xDM binary attributes with Rest API consumers without actually sending its content ?
View all 17
xDM - Data Certification
xDM - Troubleshooting - Data Certification
Is it possible to turn off some match rules in my integration job to speed up the processing time?
Validating potential matches using Excel and a REST client
xDM - How To - Data Certification
How as a Data Steward can I track attribute changes in a workflow?
Example of Advanced Validation Rule using ANY and Checking Values of Foreign Keys
What are the trade-offs of sharing a global model versus customizing a local data model?
How can you setup Semarchy so that any user edits to golden records will "stick"? For example, if a user determines that a golden phone number is invalid and deletes the golden phone number, a future load will just put the phone number back
Configuring Conditional Validation
View all 9
xDM - Dashboard
xDM - Troubleshooting - Dashboard
xDM - How To - Dashboard
How to create a dashboard with workflow audit trail?
How xDM Dashboard can access semarchy repository & data location over Azure SQL environment
xDM - Discovery
xDM - How To - Discovery
xDM - Troubleshooting - Discovery
Users Community Website
How do I login to the new portal ?
Sign Up On Semarchy SSO
Semarchy xDM Support Portal Migrates to Freshdesk
Login - I'm Not Receiving An Email When I Reset My Password
I'm not receiving notifications from the support team
View all 6
Working with the Support Team
Contacting the Support Team
Managing your support tickets
Help Desk Software
by Freshdesk Support Desk