Displaying comments from a previous userTask in an email automation : xDM

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Displaying comments from a previous userTask in an email automation

Matthew Ammons

started a topic 8 months ago

I have a workflow with an email automation. I would like to display any comments that were entered when a previous userTask was submitted. I can not seem to get to those comments. Below is the portion of the workflow.

How do I get the comment entered when the "Edit Approval" task was submitted. I've created a custom parameter to get that info. See below:

Any guidance is apricated.

-Matt

Best Answer

Subham Dixit said 8 months ago

Hello Matthew,

I have tested this and it's working fine if I provide the below semql in the custom parameter of email automation-

PreviousStep.PreviousStep.PreviousStep.UserTaskInstance.Comment

Please see the below screenshot-

can you please try again and let us know if it works?

Thank you

3 Comments

Subham Dixit

said 8 months ago

Answer

Hello Matthew,

I have tested this and it's working fine if I provide the below semql in the custom parameter of email automation-

PreviousStep.PreviousStep.PreviousStep.UserTaskInstance.Comment

Please see the below screenshot-

can you please try again and let us know if it works?

Thank you

Matthew Ammons

said 8 months ago

Changed it to your suggestion and still no comments on the email.

Subham Dixit

said 8 months ago

Hello Matthew,

Can you please try to use the below semql-

PreviousStep.PreviousStep.UserTaskInstance.Comment

Let us know if it helps.

Thanks and have a nice day.