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Delete via UI of master records not working

Despite the entity being delete enabled and no entities pointing to it, I am unable to delete master records via the UI. It shows that the delete was successful, but upon refresh the records are still there. What am I doing wrong?


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Hello Danny,


Just to follow-up on here, because I think it may help the community when facing the same behavior.


Another cause of deletion not processing is if the integration job used for deletion has a job param "PARAM_ENABLE_DELETE_PHASE" set to 0/false.


> I'm leaving here our documentation on it:

https://www.semarchy.com/doc/semarchy-xdm/xdm/latest/Design/data-certification/integration-job-parameters.html#:~:text=PARAM_ENABLE_DELETE_PHASE


And if so, then it means that this param needs to be set to 1/true or use another job, without this parameter.


Hello Danny,


We usually see complications on deletions, when they are performed via integration (REST or SQL).

And most common source is dependencies with other entities.


But as you mentioned, it doesn't seem the case.

Especially that via the UI, if you did not activate deletion in cascade (or nullify), it will prevent you from actually deleting the records in the first place.


To understand what is happening here, we will need to exchange further explanations and screenshots.

So I will open a ticket based on this forum and we can take it over there.


If anything interesting to share to the community, I will update this forum afterwards?


Thank you and talk to you over there.


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Answer

Hello Danny,


Just to follow-up on here, because I think it may help the community when facing the same behavior.


Another cause of deletion not processing is if the integration job used for deletion has a job param "PARAM_ENABLE_DELETE_PHASE" set to 0/false.


> I'm leaving here our documentation on it:

https://www.semarchy.com/doc/semarchy-xdm/xdm/latest/Design/data-certification/integration-job-parameters.html#:~:text=PARAM_ENABLE_DELETE_PHASE


And if so, then it means that this param needs to be set to 1/true or use another job, without this parameter.

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